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Customer Support Executive (Hindi/English)

Operations · Patna · Posted Yesterday

OnsiteFull Time4 openings

About the role

Handle inbound candidate and employer queries over phone, WhatsApp, and email. Log every interaction in the tracker and escalate unresolved cases within one business day.

What you'll do

Answer 40–60 inbound calls daily; respond to WhatsApp queries within 2 hours; maintain the query tracker; coordinate with field teams on mobilization drives.

What we're looking for

Fluent Hindi + working English; 12th pass minimum; basic computer and smartphone skills; polite phone manner.

Nice to have

Prior BPO or front-desk experience; familiarity with Patna localities.

Requirements snapshot

Education: 12th pass or above

Experience: 0–2 years

communicationhindicustomer-service

Facilitation only — no placement guarantee. Only shortlisted candidates are contacted.

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Patna · Customer Support Executive (Hindi/English)

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